Our mission is to provide you quality dental care and education that enhances your health and appearance for a lifetime. We aim to exceed your expectations with our care, service, and results in a comfortable environment using current technology.
Dental Services: We are a general dentistry office. We provide care for most procedures in our office without the need for an outside referral. In addition we have contracted providers, Dr. Roy Howard for root canal treatment and Dr. Brent Call to provide sedation dentistry for your comfort and convenience in our office.
Office Hours: Our dental treatment hours are Tuesday, Wednesday, Thursday 7am to 5pm, Fridays 8am to 2pm and other times by appointment. The office is closed for major holidays as well as times when our doctors and team are attending continuing education seminars to keep abreast of the latest technology so that we may better serve you.
Emergencies: One of our doctors can be reached 24 hours a day for emergencies, simply call our office phone number and follow the directions. In return we ask for your agreement in providing us a full 48 business hours’ notice if you need to reschedule an appointment. We respect your time, thank you for respecting ours. A charge may be made for broken/canceled appointments with less notice.
Cancellation Policy: Appointments rescheduled less than 48 hours in advance are subject to a minimum $50/hour broken appointment fee.
Financial and Insurance:
- A deposit or insurance co-pay is required to schedule procedures with the doctor.
- We will bill your insurance carrier for services performed on your behalf and accept payment from your carrier for those services. You are responsible for the estimated patient portion when scheduling and any residuals due, if any, after insurance pays a claim.
- As a courtesy to you, if your carrier denies a claim, we will appeal the decision one time. If your carrier denies our appeal, you will be responsible for the unpaid balance. Unpaid balances that are left unpaid in an excess of 30 days are subject to a service fee. Any balance left unpaid in the excess of 45 days will be forwarded to a collection agency and accrue 15% of the remaining balance. Any additional fees assessed to our office by outside companies (collection agency, attorney, etc.) will be added to your balance.
- All returned checks are subject to a $35 insufficient funds handling fee.
Method for Resolving Discomfort: All parties desire a method for resolving misunderstandings, disputes, discomfort, if any should occur‐privately, quickly, economically and in a friendly, educational manner. We therefore agree to resolve these matters using the communication, negotiation, mediation, and arbitration procedures set forth in the latest edition of the Law Forms Integrity Agreement. You may receive a copy of this standard form and information about it from our office. Unless we hear from you to the contrary, we shall assume that you are familiar with the Law Forms Integrity Agreement or have taken the time to review and understand it.
I HAVE READ AND UNDERSTAND THE ABOVE “WELCOME TO OUR OFFICE”.